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Privacy/Data Protection Information concerning utilisation of the Eurex Mobile App and the internet pages

Eurex Frankfurt AG is aware of the significance of personal data, which is entrusted to Eurex. We attach great importance to data protection and data safety when it comes to the utilization of our services. Therefore, we are committed to protect your privacy and treat your data as confidential. We therefore wish to provide you with information as to which of your personal data we collect and for which purposes these data shall be used with this document.

The privacy/data protection information in the following Section A refer to your use of our App, while the privacy/data protection information in the following Section B refer to your use of our internet pages. The following Section C contains joint regulations related to the use of our App and our Internet pages.

Since amendments of the law may require the adjustment of this privacy/data protection information, we would ask you to consult this privacy/data protection information at regular intervals. This privacy/data protection information is accessible to you at any time on the App and on our internet pages.

According to the Federal Data Protection Act (BDSG), personal data is defined as information that may be used to draw conclusions in respect to your person, i.e. information on your personal situation or factual/material circumstances.

Please note that the internet pages of Eurex Frankfurt AG may contain links to the websites of other providers, to which this privacy/data protection information does not extend.

Collection and processing of personal data

When you visit our internet pages, our web servers will only store the shortened address of your internet service provider (i.e. the shortened IP address), the name of the website from where you visit us, our websites that you retrieve, the used web browser type and the date and duration of your visit. Any relation to an individual person is not established due to the shortened IP address. We will only require other personal data such as name, address, telephone number or e-mail address if you wish to make direct contact with us, register for a newsletter or a closed user group. Which data is collected in the various entry masks depends on the individual entry fields. Mandatory information fields will be marked accordingly. All other information shall be voluntary.

Withdrawal notice in relation to data storage

Pursuant to § 15 Section 3 of the German Telemedia Act, website visitors are entitled to object to the storage of their visitor data, so that this data will no longer be recorded on this website in the future. If you object to the data storage, a cookie called “webtrekkOptOut” will be placed by the domain webtrekk.net for purposes of exemption from the web controlling process. Technically, the withdrawal notice will remain effective until the aforementioned cookie is deleted.

Use and transfer of personal data and appropriation for a particular purpose

We shall treat all data as confidential, whether it is stored automatically or made available by youand will not pass on or sell such data to third parties outside of Group Deutsche Börse. We shall use your personal data exclusively for the purpose of answering your questions and inquiries, making available the services requested by you or for internal statistical purposes.

The transmission of personal data to government institutions and authorities will not take place automatically, but only in certain cases in accordance with the applicable financial market laws (such as the German Stock Exchange Act and the German Securities Trading Act).

Collection, use and processing of other data

In certain circumstances, the advertising published on the websites of Eurex Frankfurt AG may place small files – so-called cookies – on your computer, in order to adjust advertising for products and services based on your individual interests. These cookies collect data on the utilization of the websites in anonymized form and do not permit the drawing of conclusions in respect to your person. If you do not wish to have your anonymous information linked to visits of the corresponding pages, you are entitled to inactivate the cookie option in your browser. For this purpose, please comply with the specifications of your browser manufacturer.

Data safety

Eurex Frankfurt AG employs technical and organizational safety measures in order to protect your data against manipulation, loss, destruction or access by unauthorized persons. The safety measures are enhanced continuously in accordance with the latest technological developments. We would like to point out, however, that due to the structure of the Internet there is a possibility that data protection regulations and the aforementioned safety measures may not be observed by other persons or institutions outside of our scope of responsibility. In particular, data disclosed without encryption – including cases where such disclosure takes place by e-mail – may also be read by third parties. We have no technical influence on such incidents. It is the user’s responsibility to protect the data made available by him/her against abuse through encryption or otherwise.

Right to information, public index of procedures and other rights

Upon request, we as Eurex Frankfurt AG, will provide you with written information according to applicable law on whether if any and if so which of your personal data and pseudonyms we have stored. Should incorrect information be stored despite our effort to ensure correctness and up-to-dateness of the data, we shall correct this data upon your request. If you have any questions or comments concerning data protection at Eurex Frankfurt AG, please contact:

Celia Hollbach
Eurex Frankfurt AG | Datenschutzbeauftragte
60485 Frankfurt
This email address is being protected from spambots. You need JavaScript enabled to view it.

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